Política de reembolso

We are committed to ensuring your complete satisfaction with every purchase. To maintain the highest standards of service and product integrity, we have established a clear and straightforward return policy designed for your convenience.

Eligibility for Returns

To qualify for a return, please ensure that your item meets the following criteria:

• The product must be unused and in the exact same condition as when you received it.
• The item must be returned in its original packaging, including all tags, accessories, and documentation.

Timeframe for Returns

We offer a generous window for returns. You may initiate a return request within 30 days from the date of delivery. Please note that requests submitted after this period may not be eligible for processing.

How to Initiate a Return

To begin the return process, please send an email to hbtkiaffd@outlook.com. In your message, include your order number and a brief reason for the return. Please note: You must email us to obtain the correct return address and further instructions. Returning items without prior authorization may result in delays or the inability to process your refund.

Refund Processing

Once we receive your returned item and verify that it meets our return conditions, we will proceed with your refund. Please allow 7-14 business days for the refund to be processed and reflected in your original payment method. The exact time it takes for the funds to appear in your account may vary depending on your bank or credit card provider.

If you have any questions or require assistance, our dedicated support team is here to help. Feel free to reach out to us at hbtkiaffd@outlook.com for any inquiries regarding your order or our return policy.